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Jun
2017

Changing GMP Behaviours

United Kingdom, Manchester

29 Jun 2017 - 30 Jun 2017

Entrance: £1,540.00 (excl.VAT)

Lunch: included
Early bird and multiple delegate discounts available. Discounts also offered to NHS staff, regulators and charities.
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Course Overview:

People say changing behavior is hard. Well it is not, providing you know how. This two-day course will do just that, show you ‘how’. Over the last two years NSF has presented this course to clients around the world. It has been so successful we are making it available to everyone. By adopting our simple model for Behavior Change (B= M.A.t.H) clients have reported dramatic improvements in work place behaviors.


About This Course:

Learn how to improve performance by making new behaviors ‘stick’

Are you facing the following challenges?

  • People not following procedures
  • Struggling to adopt new practices and ways of working
  • Change initiatives failing
  • Experiencing repeat deviations
  • Retraining failing to change behaviors
  • Fed up with firefighting and short-term fixes
  • Want to change behaviors but don’t know how

If you are not sure if this course is for you, answer the following questions:

  • Why do 99.9% of New Year’s resolutions fail…within hours?
  • Why do you increase risk when you change an old SOP?
  • When you’ve introduced a new SOP why will people always follow the original one?
  • Why should you NEVER make changes before any regulatory inspection?
  • Why do most internal self-inspections fail to improve performance?
  • Why do most deviation CAPAs drive the wrong behaviors and increase risk?
  • Why are your SOPs the biggest barrier to improving behaviors?
  • Why do more check signatures increase errors?
  • Why do most KPIs drive the wrong behaviors?
  • Why should you anonymize deviation reports in India?
  • Why do most conventional GMP training programs fail to change behaviors?
  • How do you create new habits and working practices that stick?

If you want to transform workplace behaviors and get the answers to the above, register now.


Key Learning Objectives:

  • Understand what influences behavior in the workplace and why people don’t do what they are meant to do
  • Learn how to successfully apply our ‘B = M.A.t.H’ model to change behavior by creating:
    • The Motivation
    • The Ability to change
    • The ‘trigger’ event to remind people what to do
    • The Habit, so the new behavior sticks
  • Know how to practically apply the tools and techniques covered. This interactive workshop will allow you to learn by doing, so you leave with the confidence to make a difference and to change behaviors
  • How to keep your New Year’s resolutions


Registration link :

  • NSF Online registration : Link

NSF contact :

Note : 

  • All of our courses can be brought on-site, tailored to your key concerns and delivered at a time that suits you.

Course Outline:

  • The latest science-based research on behavioral change – what works and what doesn’t
  • Factors that influence behavior including culture, systems measures etc
  • How to use this information to drive the right behaviors – one’s that stick
  • We will provide you with the diagnostic tools to understand why people don’t do what they are meant to do!
  • You will practice (and practice) our simple five-step behavior change process:
    • Step one: Identify the specific behavior you want to change
    • Step two: Identify what drives the old behavior
    • Step three: Determine how to provide the motivation for the new behavior
    • Step four: Make the new behavior simple
    • Step five: Learn how to create the new habit. The trigger – routine – reward that makes the new behavior stick
  • How to go ‘EAST’ – to change behavior you must make it:
    • Easy
    • Attractive
    • Socially acceptable
    • Timely

…we will show you how

The world is changing fast. Many old habits and behaviors have to change as well. You will leave with knowledge and confidence to do just that.

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    Martin Lush

    Global Vice President

    NSF Pharma Biotech and Medical Devices

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Resume

Martin Lush has over 30 years’ experience in the pharmaceutical and healthcare industry. He has held senior management positions in QA, manufacturing, QC and supply chain auditing and has conducted audits and education programs for many hundreds of companies in over 25 countries. He was previously a partner at David Begg Associates (DBA).

A microbiologist by profession, Mr. Lush has considerable experience in the manufacture, quality assurance and testing of aseptic products. He is also qualified to act as a Qualified Person within the EU. He holds a master’s degree in medical microbiology, a BSc in medical science and a post-graduate diploma in quality management systems. He is also an honorary lecturer at the School of Pharmacy, University of Strathclyde, Scotland.

Mr. Lush has been involved in the design, qualification and operation of over 15 plants manufacturing sterile products. Passionate about continuous quality improvement in the pharmaceutical industry, he believes that most pharma companies are 20-30 years behind industries like automobiles and microelectronics. He is currently working with many companies to help them close this gap.

Mr. Lush is respected for his expertise in helping companies simplify and dramatically improve their quality systems by removing non value-adding operations and improving compliance at minimal cost. Other areas of expertise include:

  • Crisis management: Helping companies survive severe regulatory action (consent decrees and warning letters)
  • Quality systems: How to simplify and improve operational effectiveness
  • Quality leadership: Helping you to get the best from your people
  • Human error: Causes and prevention
  • Error reduction and process improvement
  • The design and implementation of efficient and simple change management systems
  • Deviation and CAPA systems that drive continuous improvement
  • Troubleshooting and problem solving to root cause
  • Training and education effectiveness (as a qualified practitioner of accelerated learning teaching methods)
  • Batch record review and product release procedures
  • Performance measure development
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